Proactive care is a service that is designed to prevent avoidable hospital admissions, provide care and or signpost vulnerable patients to services that will best suit their needs. The team includes the patient’s GP, nurses and community care coordinators.
Proactive care team
Sue Eaves
Proactive care nurse
Sophie Etheridge
Proactive care coordinator
Pharmacist
Hafeeza Ayuoob
Clinical pharmacist
Hafeeza graduated from the University of Reading and started her career in community pharmacy before joining the primary care network. She enjoys travelling and socialising with friends and family.
Zara Khan
Clinical pharmacist
Zara graduated from Medway School of Pharmacy and had been working in Community pharmacy before joining the primary care network. Her hobbies include reading, watching football and spending time with her family and friends.
Alison Cuthill
Pharmacist technician
Starting her career in community pharmacy as a pharmacy technician, she then moved on into hospital pharmacy becoming an Accuracy Checking Pharmacy Technician (ACPT) and then a Medicines Management Technician (MMT), before joining the PCN in September 2020. Alison likes spending time with her family and travelling.
Shervin Bahader
Clinical pharmacist
Ermelinda Rende
Clinical pharmacist
Katie Bellamy
Pharmacy technician
Musculoskeletal first contact practitioner
Lilla Gyuris
Health and wellbeing coach
Jo Potz-Rayner
Care coordinators cardiovascular disease (CVD)
Philip Amps
Priscilla Sibanda
Care coordinator – diabetes
Kat Allison
Care coordinator – learning disabilities, dementia and SMI
Nicola Baker
Cancer care coordinator
Julie Bell
Care coordinator – asthma and respiratory
Emma Roberts
Mental health team
- Bethan Woodruff – Mental health team leader/RMN
- Jennifer Hogan – Psychological therapist
- Juliet Wells – Mental health pharmacist
- Abi Hough – Mental health administrator
- Sharon Went – Wellbeing practitioner (Andover MIND)
- Sophie Forster – Wellbeing practitioner (Andover MIND)
- Olly Mildmay – Peer support practitioner (Andover MIND)
- Sara Copley – Youth wellbeing practitioner (YPI)
Senior social work practitioner
Emma Walters
Proactive care is a service that is designed to prevent avoidable hospital admissions, provide care and or signpost vulnerable patients to services that will best suit their needs. The team includes the patient’s GP, nurses and community care coordinators.
Community connector/social prescriber
Tracey Powell
Tracey offers short term practical and emotional support to help people improve their wellbeing and quality of life and live independently in their community. Tracey has over 20 years experience of working with adults with learning disabilities in residential, day centre, respite and youth club settings. Tracey started the Basingstoke Mencap Youth Club from an idea in 2010 and her proudest moment was winning two awards in 2012 for Hampshire and Isle of Wight Youth Club of the year and Proud of Basingstoke Award in the Health & Care category. Tracey has dementia experience, working for Hampshire County Council at Audley’s Resource Centre as she was their Dementia Champion and also supported many service users with physical disabilities. Tracey has carer support experience having previously worked with Princess Royal Trust for carers for nearly three years.
Stephanie Nelson
Stephanie Nelson, community connector, has recently joined the team and will be working closely with Tracey Powell.
Community midwife
For more information, please see our antenatal clinics and services page.
Health visitors
Contact number with answer phone: 0300 303 1880.
If you have recently registered at the surgery please contact the health visitors if you have children under the age of five.
Health visitors are nurses who have had additional training in public health, child development and health promotion. They work with families, children and in communities to promote health. They are able to offer advice on health and development and many other health related issues. They organise health and development assessments at home or at the surgery.
Young persons counsellor
Lizzie Buckwell
Lizzie Buckwell is one of the counsellors from YPI in Basingstoke and linked to Watership Down Health. She can provide 8 free online counselling sessions, on Saturday mornings, for clients from this practice, who are children and young people, between 11 and 25 years. The sessions are 50 mins in duration.
YPI counselling provides a confidential, safe space for young people to talk to a professional counsellor, such as Lizzie, about their worries, concerns and difficulties. Issues such as self-esteem, anxiety, depression, school or family issues, stress and relationships can be explored through these counselling sessions, with the aim of equipping young people with strategies to instigate positive changes and increase their mental and emotional health.
Integrated care
We meet regularly with our integrated care team of district nurses, social worker, frailty nurse, mental health nurse, physio and OT to discuss patients with complex needs so that the care offered is well coordinated and appropriate to their needs.
We aim to support patients in their own homes when possible and so prevent unnecessary or prolonged hospital admissions.
Watership Down Health and Rural West Primary Care Network (PCN) supporting you
Our practice is working with Tadley Medical Partnership as part of a Primary Care Network. For more details of the teams involved and what they are doing to strengthen our care offer, please see the poster below: