PCN Care Co-ordinator
The Rural West Primary Care Network (PCN) is looking to recruit a second cardiovascular disease (CVD) Care Co-ordinator, to work alongside the existing CVD Care Co-ordinator and as part of our PCN’s wider team to enhance our friendly, busy network of practices.
The Network consists of two GP Partnerships in north Hampshire; Tadley Medical Partnership and Watership Down Health, with surgeries in Kingsclere, Overton, Oakley and Tadley.
The main purpose of this role is to provide administrative support to patients across the Rural West PCN with long-term Conditions (LTC); specifically, those people with cardiovascular disease (CVD), high blood pressure, heart disease and strokes. This is a non-clinical role, but the successful candidate will play a key role in proactively identifying and working with these patients, their families and carers to improve the ongoing management of their condition.
The postholder will work closely with the GPs, nurses and the wider practice teams, to make sure that patients with CVD receive the very best care and reviews according to individual need. The role involves giving patients the opportunity for health reviews to manage and improve their long-term health and wellbeing, as well as encouraging those less engaged.
This non-clinical role is administrative rather than patient facing, but patient contact by phone is a key element, as the role involves organising appointments directly with the patients. The postholder will provide support to patients as a regular point of contact for CVD related needs, as well as supporting the clinical teams as they provide patient care. This will include managing blood pressure information coming into our sites.
The postholder will enable registered patients to access the services and support they require to meet their health and wellbeing needs, helping to improve people’s quality of life. They will work alongside our Social Prescribing link workers and Health and Wellbeing Coaches to provide an all-encompassing approach to personalised care and enable people to navigate through the health and care system. The postholder will also work with a diverse range of people from different cultural and social backgrounds.
Applicants will need excellent administration, interpersonal and communication skills and be organised, motivated and empathetic. The ability to work confidently and effectively in a varied and sometimes challenging environment is essential. The postholder will preferably have experience of working in a primary care setting, ideally in health, social care or other support roles.
Please see the Job Description (PDF) and person specification on NHS Jobs for more detail.
The post is full time i.e. 37.5 hours per week, Mondays to Fridays and is predominantly surgery based. It requires travel across the Network to the surgeries of both Partnerships, so flexibility of working and access to private transport is essential.
Please apply for this post via Indeed or NHS Jobs: https://www.jobs.nhs.uk reference number: A2237-26-0002
The closing date for applications is Sunday 29th March 2026 and we expect to interview on Thursday 9th April 2026.
For an informal discussion of the role please email Elizabeth Allison, Rural West Primary Care Manager on elizabeth.allison6@nhs.net (Mondays and Wednesdays to Fridays)