General Practice across the country is experiencing the highest patient demand ever before seen in its history and as such services are struggling to keep up. Unlike large corporate companies, General Practice has never been set up to provide immediate patient care at the click of a button but due to increasing demand for appointments and a national drive to improve GP access we need to change the way we manage some of your requests to try and keep up. At Watership Down Heath, we want to keep our personalised approach and the important relationship that we have with our patients and to do this we need to continually review the way we work to keep both patients and staff safe.
Please see the attachment below for more information: